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href="https://actce.com/roanoke-va/">Roanoke, VA</a></li> <li id="menu-item-823" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-823"><a href="https://actce.com/wilmington-nc/">Wilmington, NC</a></li> <li id="menu-item-822" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-822"><a href="https://actce.com/winston-salem-nc/">Winston-Salem, NC</a></li> <li id="menu-item-821" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-821"><a href="https://actce.com/myrtle-beach-sc/">Myrtle Beach, SC</a></li> <li id="menu-item-21952" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21952"><a href="https://actce.com/rock-hill-south-carolina-act/">Rock Hill, SC</a></li> </ul> </li> <li id="menu-item-843" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-843"><a href="#">About ACT</a> <ul class="sub-menu"> <li 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banner"></noscript></div> <div class="caption"> <div class="container"> <h1>Guarantees</h1> <div class="breadcrumbs"> <!-- Breadcrumb NavXT 7.1.0 --> <span property="itemListElement" typeof="ListItem"><a property="item" typeof="WebPage" title="Go to ACT Construction Equipment." href="https://actce.com" class="home" ><span property="name">Home</span></a><meta property="position" content="1"></span> / <span property="itemListElement" typeof="ListItem"><span property="name" class="post post-page current-item">Guarantees</span><meta property="url" content="https://actce.com/guarantees/"><meta property="position" content="2"></span> </div> </div> </div> </div> </div> <div id="content" class="site-content "> <div class="content-area container"> <h1 class="wp-block-heading"><strong>Guarantees</strong></h1> <p class="ticss-7feb5ac8">ACT has many years of experience serving our customers. Through those years we have developed guarantees that we abide by to assure our partners that we are committed to providing the best possible services. Below are our guarantees.</p> <div class="wp-block-media-text has-media-on-the-right is-stacked-on-mobile"><div class="wp-block-media-text__content"> <h2 class="wp-block-heading ticss-216c4640" style="padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)"><strong>Sales</strong></h2> <p style="padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)">7 day return guarantee*</p> <p style="padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)">*subject to restocking fee which varies depending on spec. – transport, holding costs, cleanup/repaint, depreciation</p> <div style="height:60px" aria-hidden="true" class="wp-block-spacer"></div> </div><figure class="wp-block-media-text__media"><picture fetchpriority="high" decoding="async" class="wp-image-25803 size-full"> <source type="image/webp" data-lazy-srcset="https://actce.com/wp-content/uploads/2025/06/sales-develon-da4-adt.jpg.webp 1000w, https://actce.com/wp-content/uploads/2025/06/sales-develon-da4-adt-300x225.jpg.webp 300w, https://actce.com/wp-content/uploads/2025/06/sales-develon-da4-adt-768x576.jpg.webp 768w" sizes="(max-width: 1000px) 100vw, 1000px"/> <img fetchpriority="high" decoding="async" width="1000" height="750" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201000%20750'%3E%3C/svg%3E" alt="" data-lazy-srcset="https://actce.com/wp-content/uploads/2025/06/sales-develon-da4-adt.jpg 1000w, https://actce.com/wp-content/uploads/2025/06/sales-develon-da4-adt-300x225.jpg 300w, https://actce.com/wp-content/uploads/2025/06/sales-develon-da4-adt-768x576.jpg 768w" data-lazy-sizes="(max-width: 1000px) 100vw, 1000px" data-lazy-src="https://actce.com/wp-content/uploads/2025/06/sales-develon-da4-adt.jpg"/><noscript><img fetchpriority="high" decoding="async" width="1000" height="750" src="https://actce.com/wp-content/uploads/2025/06/sales-develon-da4-adt.jpg" alt="" srcset="https://actce.com/wp-content/uploads/2025/06/sales-develon-da4-adt.jpg 1000w, https://actce.com/wp-content/uploads/2025/06/sales-develon-da4-adt-300x225.jpg 300w, https://actce.com/wp-content/uploads/2025/06/sales-develon-da4-adt-768x576.jpg 768w" sizes="(max-width: 1000px) 100vw, 1000px"/></noscript> </picture> </figure></div> <div class="wp-block-media-text is-stacked-on-mobile"><figure class="wp-block-media-text__media"><picture decoding="async" class="wp-image-25801 size-full"> <source type="image/webp" data-lazy-srcset="https://actce.com/wp-content/uploads/2025/06/parts-associate.jpg.webp 1000w, https://actce.com/wp-content/uploads/2025/06/parts-associate-300x213.jpg.webp 300w, https://actce.com/wp-content/uploads/2025/06/parts-associate-768x546.jpg.webp 768w" sizes="(max-width: 1000px) 100vw, 1000px"/> <img decoding="async" width="1000" height="711" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201000%20711'%3E%3C/svg%3E" alt="" data-lazy-srcset="https://actce.com/wp-content/uploads/2025/06/parts-associate.jpg 1000w, https://actce.com/wp-content/uploads/2025/06/parts-associate-300x213.jpg 300w, https://actce.com/wp-content/uploads/2025/06/parts-associate-768x546.jpg 768w" data-lazy-sizes="(max-width: 1000px) 100vw, 1000px" data-lazy-src="https://actce.com/wp-content/uploads/2025/06/parts-associate.jpg"/><noscript><img decoding="async" width="1000" height="711" src="https://actce.com/wp-content/uploads/2025/06/parts-associate.jpg" alt="" srcset="https://actce.com/wp-content/uploads/2025/06/parts-associate.jpg 1000w, https://actce.com/wp-content/uploads/2025/06/parts-associate-300x213.jpg 300w, https://actce.com/wp-content/uploads/2025/06/parts-associate-768x546.jpg 768w" sizes="(max-width: 1000px) 100vw, 1000px"/></noscript> </picture> </figure><div class="wp-block-media-text__content"> <h2 class="wp-block-heading" style="padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)"><strong>Parts</strong></h2> <p style="padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)">If a part is urgently needed and is in stock at ACT or our vendor and we don’t deliver it within 16 hours, the deliver is free.*</p> <p style="padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)">*Excluding acts of God</p> <div style="height:60px" aria-hidden="true" class="wp-block-spacer"></div> </div></div> <div class="wp-block-media-text has-media-on-the-right is-stacked-on-mobile"><div class="wp-block-media-text__content"> <h2 class="wp-block-heading" style="padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)"><strong>Rentals</strong></h2> <p style="padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)">Rental equipment is guaranteed to not need service for the first 28 days/160 hours or first month of rental is free -whichever comes first*</p> <p style="padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)">*excluding mulching and tree care equipment excluding customer damage or requested performance adjustments.</p> <div style="height:60px" aria-hidden="true" class="wp-block-spacer"></div> </div><figure class="wp-block-media-text__media"><picture decoding="async" class="wp-image-25805 size-full"> <source type="image/webp" data-lazy-srcset="https://actce.com/wp-content/uploads/2025/06/takeuchi-rentals.jpg.webp 1000w, https://actce.com/wp-content/uploads/2025/06/takeuchi-rentals-300x225.jpg.webp 300w, https://actce.com/wp-content/uploads/2025/06/takeuchi-rentals-768x576.jpg.webp 768w" sizes="(max-width: 1000px) 100vw, 1000px"/> <img decoding="async" width="1000" height="750" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201000%20750'%3E%3C/svg%3E" alt="" data-lazy-srcset="https://actce.com/wp-content/uploads/2025/06/takeuchi-rentals.jpg 1000w, https://actce.com/wp-content/uploads/2025/06/takeuchi-rentals-300x225.jpg 300w, https://actce.com/wp-content/uploads/2025/06/takeuchi-rentals-768x576.jpg 768w" data-lazy-sizes="(max-width: 1000px) 100vw, 1000px" data-lazy-src="https://actce.com/wp-content/uploads/2025/06/takeuchi-rentals.jpg"/><noscript><img decoding="async" width="1000" height="750" src="https://actce.com/wp-content/uploads/2025/06/takeuchi-rentals.jpg" alt="" srcset="https://actce.com/wp-content/uploads/2025/06/takeuchi-rentals.jpg 1000w, https://actce.com/wp-content/uploads/2025/06/takeuchi-rentals-300x225.jpg 300w, https://actce.com/wp-content/uploads/2025/06/takeuchi-rentals-768x576.jpg 768w" sizes="(max-width: 1000px) 100vw, 1000px"/></noscript> </picture> </figure></div> <div class="wp-block-media-text is-stacked-on-mobile"><figure class="wp-block-media-text__media"><picture decoding="async" class="wp-image-25804 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